The following illustrates the customer experience when requesting a quotation in the Store. It assumes that a Quotation-based package has been published.

A quotation is requested in the same way that a package is purchased in the Store. At the end of the Store wizard, a customer does not make a 'purchase', rather they submit a quote request. The request is dependent on a quotation being provided. NB. The customer does not commit to the purchase until they accept the quote.

The following are examples of the Store Wizard screens for a Quotation Package.

Package Details screen

The following is an example of the Package Details for a Quotation package:

You will see that the price is displayed as "On Quote" with the instructions: "You will be contacted to arrange a suitable time for the quotation. A quote will then be emailed to you for acceptance."

Configuration screen

The customer configures the package as normal, selecting the various options they require and providing customer information.

Review screen

On the Store Wizard > Review screen, the customer clicks Request Quote.

Confirmation screen

At the end of the store wizard, a quotation is requested.