 | New here? Leap Plaza Guides is organised by main functional area (listed below). Use the left-hand tree navigation to explore the content. For a list of all of the content, see the Sitemap. If you're trying to find something in particular, enter the keyword or term into the search bar. Check out Getting Started for an overview of the way the documentation and navigation works. |
About this Section
This guide explains how to use the Leap Plaza Operator Portal. This guide is intended for agents (users of the Leap Plaza Operator Portal).
Contents
Getting Started
This section is designed to provide an overview of Leap Plaza and introduce the basics of navigation.
Catalog Management
This section is designed to teach you about the fundamentals of Catalog Management.
Requests and Orders
This section provides an overview of support request and order management.
Customer Management
This section is all about managing your customers.
Billing and Finance
This section provides information about the Leap Plaza billing cycle, aged debt, payments and adjustments.
Property Management
This section is designed to provide an overview of property management.
Auditing and Reports
This section is designed to teach you about the different reports generated from Leap Plaza.
Agents and Permissions
This section provides you with information about managing agents. Agents, or operators, are administrative/support users who access the Operator Portal to manage the customer relationship.
System Settings
This section is designed to get your new Leap Plaza instance up and running.
Frequently Asked Questions
Some answers to high-level questions about the Leap Plaza.
Sitemap
Use this to get an overview of all of the content in References and Guides.
Labels
Page: Catalog Management
Page: Requests and Orders
Page: Customer Management
Page: Billing and Finance
Page: Property Management
Page: Auditing and Reports
Page: Agents and Permissions
Page: System Settings
Page: Frequently Asked Questions
Page: Sitemap