Agents and Permissions

Your instance of Leap Plaza comes with a default Account Owner (basically this is a 'super-user'). The Account Owner has all permissions selected by default, meaning they have access to all parts of the Operator Portal. Use the Account Owner to set up new agents.

About this Section

This section provides you with information about managing agents. Agents, or operators, are administrative/support users who access the Operator Portal to manage the customer relationship.

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Leap Plaza

Resources

Agents and Permissions

About this Section

Contents

Adding a New Agent

Agent Permissions

Agent Plan Limits

Change Your Agent Password

Deleting an Agent

Disabling Agent Login

Editing an Agent

List All Agents

Labels

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